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Frequently Asked Questions

Everything you need to know about ordering, shipping, custom work, and care.

Orders & Shipping

Tap any WhatsApp button on the site. Tell us which bag you want, your preferred colour, and any personalisation. We'll confirm availability, total cost, and delivery timeline.
Yes! We ship across Kenya. Orders over KSh 25,000 ship free. For international, WhatsApp us for a quote.

Custom & Corporate

Standard: 3–5 working days. Monogramming adds 1–2 days. Bulk corporate (10+ units): 2–3 weeks.

Returns & Warranty

Lifetime stitch warranty. If a stitch comes loose, we repair it free. Full-grain leather is naturally durable — we stand behind our craftsmanship.

Can't find what you're looking for?

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