Frequently Asked Questions

Tap any WhatsApp button on the site. Tell us which bag you want, your preferred colour, and any personalisation. We'll confirm availability, total cost, and delivery timeline.

Yes! We ship across Kenya. Orders over KSh 25,000 ship free. For international, WhatsApp us for a quote.

Standard: 3–5 working days. Monogramming adds 1–2 days. Bulk corporate (10+ units): 2–3 weeks.

Lifetime stitch warranty. If a stitch comes loose, we repair it free. Full-grain leather is naturally durable — we stand behind our craftsmanship.